Terms of Service

1. Acceptance of Terms

Welcome to DepositGuard, a service provided by Digital Lane LLC ("we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

These Terms of Service constitute a legally binding agreement between you and Digital Lane LLC, doing business as DepositGuard. Please read them carefully before using our services.

By accepting these Terms of Service, you also consent to receive emails from DepositGuard related to our services and your account. We may send these communications to the email address you provide during registration or any subsequent updates.

2. Description of Service

DepositGuard, operated by Digital Lane LLC, provides deposit recovery services for tenants. We offer expert legal assistance in recovering rental deposits, with a flat fee of $29 only charged upon successful recovery.

Our services include, but are not limited to:

• Assessment of your deposit recovery case
• Communication with landlords or property management companies
• Preparation and submission of legal documents
• Representation in small claims court, if necessary
• Negotiation of settlements
• Email communications regarding your case and our services

3. User Responsibilities

You agree to provide accurate, complete, and up-to-date information in all your dealings with DepositGuard. You are responsible for maintaining the confidentiality of your account information.

Additionally, you agree to:

• Use our services only for lawful purposes
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to any part of our services
• Cooperate fully in the deposit recovery process
• Provide all necessary documentation and information in a timely manner
• Keep your contact information, including email address, current and accurate

4. Fees and Payment

Our service operates on a success-based model. We charge a service fee, which is due upfront upon engaging our services.

Payment terms:

• The service fee is non-refundable if we successfully recover any portion of your deposit
• Payment can be made via credit card, debit card, or PayPal
• Failure to pay the fee may result in legal action

5. Money Back Guarantee

DepositGuard offers a money-back guarantee under specific conditions:

• If we are unable to recover any portion of your deposit, you may be eligible for a refund of our service fee
• The guarantee does not apply if the tenant has violated lease terms, broken laws, or has other liabilities affecting the deposit return
• If you are unsatisfied with our service, please contact us for assistance
• We reserve the right to determine eligibility for the money-back guarantee on a case-by-case basis

6. Limitation of Liability

DepositGuard and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

We do not guarantee the success of every deposit recovery case. Our liability is limited to the fee paid for our services.

7. Intellectual Property

All content on the DepositGuard website, including text, graphics, logos, and software, is the property of DepositGuard and protected by copyright laws.

You may not reproduce, distribute, or create derivative works from this content without express written consent from DepositGuard.

8. Privacy Policy

Your use of DepositGuard is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Dispute Resolution

In the event of any dispute arising from or relating to these Terms of Service or our services:

• Both parties agree to first attempt to resolve the dispute informally by contacting each other
• If informal resolution is unsuccessful, all disputes shall be resolved by binding arbitration
• The arbitration will be conducted by the American Arbitration Association under its Commercial Arbitration Rules
• The arbitration will take place in Austin, Texas
• The decision of the arbitrator shall be final and binding on both parties

10. Termination

DepositGuard reserves the right to terminate or suspend your account and access to our services at any time, for any reason, without notice. Upon termination:

• All provisions of these Terms which by their nature should survive termination shall survive
• You will remain liable for all amounts due up to and including the date of termination
• DepositGuard will not be liable to you or any third party for termination of your access to the Service

11. Indemnification

You agree to indemnify, defend, and hold harmless DepositGuard, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms of Service
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that your actions caused damage to a third party

12. Force Majeure

DepositGuard shall not be liable for any failure or delay in performance of its obligations under these Terms of Service arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, acts of terrorism, sabotage, strikes, epidemics, pandemics, riots, power failures, computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service, or any other condition that impacts the availability or performance of the Service.

13. Modifications to Service

DepositGuard reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that DepositGuard shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

14. Age Restrictions

The Service is intended for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not, under any circumstances or for any reason, use the Service.

15. Changes to Terms

Digital Lane LLC, operating as DepositGuard, reserves the right to modify these Terms of Service at any time. We will notify users of any significant changes via email or through our website.

Your continued use of our services after such modifications constitutes your acceptance of the updated Terms of Service.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.